Support

Support

Support / Support Services

How can we help?

Hi there, stuck somewhere? Don't worry we're here to help.

EMA’s commitment to our customers extends past ensuring the quality of their products. Our technical and sales staff is here to support selecting appropriate products and solutions for your fleet or your leisure craft. We can also provide in-depth information about Vessel Monitoring Systems (VMS), any of the BlueTraker product line, and various forms of connectivity, be it Satellite, GSM, VHF or via our web-based application SecondScreen.

Check our frequently asked questions (FAQ) or contact us and we will answer everything that is on your mind.

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questions

Frequently Asked Questions

Check out, our answers to FAQ in our database, maybe we've answered the question before.

Browse all FAQ

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Chat with us

Want to get in touch? We'd love to hear from you.

Create a new ticket

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Partner Queries

Do you wish to become our partner? Contact us, and we will see what we can do.

Contact our partner team

How can we help?

support_team

Hi there, stuck somewhere? Don't worry we're here to help.

EMA’s commitment to our customers extends past ensuring the quality of their products. Our technical and sales staff is here to support selecting appropriate products and solutions for your fleet or your leisure craft. We can also provide in-depth information about Vessel Monitoring Systems (VMS), any of the BlueTraker product line, and various forms of connectivity, be it Satellite, GSM, VHF or via our web-based application SecondScreen.

Check our frequently asked questions (FAQ) or contact us and we will answer everything that is on your mind.

questions

Frequently Asked Questions

Check out, our answers to FAQ in our database, maybe we've answered the question before.

Browse all FAQ

contact_items

Chat with us

Want to get in touch? We'd love to hear from you.

Create a new ticket

handshake

Partner Queries

Do you wish to become our partner? Contact us, and we will see what we can do.

Contact our partner team

How can we help?

Hi there, stuck somewhere? Don't worry we're here to help.

support_team

EMA’s commitment to our customers extends past ensuring the quality of their products. Our technical and sales staff is here to support selecting appropriate products and solutions for your fleet or your leisure craft. We can also provide in-depth information about Vessel Monitoring Systems (VMS), any of the BlueTraker product line, and various forms of connectivity, be it Satellite, GSM, VHF or via our web-based application SecondScreen.

Check our frequently asked questions (FAQ) or contact us and we will answer everything that is on your mind.

questions

Frequently Asked Questions

Check out, our answers to FAQ in our database, maybe we've answered the question before.

Browse all FAQ

contact_items

Chat with us

Want to get in touch? We'd love to hear from you.

Create a new ticket

handshake

Partner Queries

Do you wish to become our partner? Contact us, and we will see what we can do.

Contact our partner team

Our resources

Download any of the PDFs under Approvals and Certificates or Marketing materials listed for more information about EMA’s development strategy, our products, or industry developments. Check our list of distributors to see where you can buy our products in your area. Our list of Technology Partners will also give you a better idea with whom we are collaborating.

Sometimes safety comes from knowing, and that can simply mean talking to someone with experience to advise you on the right direction to take. Talk to EMA - our primary concern is your safety.

Browse our on-demand resources ...

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Marketing resources

Here you can find all the marketing materials you need for promotions, etc.

Go to Marketing Materials

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Certificates and Approvals

Here you can find all the certificates and approvals we have.

Go to Certificates and Approvals

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Return Material Authorisation (RMA)

Here you can find forms for returning materials.

Go to Return Material Authorisation

Our resources

Download any of the PDFs under Approvals and Certificates or Marketing materials listed for more information about EMA’s development strategy, our products, or industry developments. Check our list of distributors to see where you can buy our products in your area. Our list of Technology Partners will also give you a better idea with whom we are collaborating.

Sometimes safety comes from knowing, and that can simply mean talking to someone with experience to advise you on the right direction to take. Talk to EMA - our primary concern is your safety.

Browse our on-demand resources ...

marketing_promotion_white

Marketing resources

Here you can find all the marketing materials you need for promotions, etc.

Go to Marketing Materials

certificate_badge_white

Certificates and Approvals

Here you can find all the certificates and approvals we have.

Go to Certificates and Approvals

return_white

Return Material Authorisation (RMA)

Here you can find forms for returning materials.

Go to Return Material Authorisation

Our resources

Download any of the PDFs under Approvals and Certificates or Marketing materials listed for more information about EMA’s development strategy, our products, or industry developments. Check our list of distributors to see where you can buy our products in your area. Our list of Technology Partners will also give you a better idea with whom we are collaborating.

Sometimes safety comes from knowing, and that can simply mean talking to someone with experience to advise you on the right direction to take. Talk to EMA - our primary concern is your safety.

Browse our on-demand resources ...

marketing_promotion_white

Marketing resources

Here you can find all the marketing materials you need for promotions, etc.

Go to Marketing Materials

certificate_badge_white

Certificates and Approvals

Here you can find all the certificates and approvals we have.

Go to Certificates and Approvals

return_white

Return Material Authorisation (RMA)

Here you can find forms for returning materials.

Go to Return Material Authorisation

Can't find what you're looking for?

We are at your disposal from Monday to Friday between 08:00 and 15:00.

Can't find what you're looking for?

We are at your disposal from Monday to Friday between 08:00 and 15:00.

Can't find what you're looking for?

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We are at your disposal from Monday to Friday between 08:00 and 15:00.

Need help with Tracking and Monitoring Solutions? We are Experts!

Need help with Tracking and Monitoring Solutions? We are Experts!

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EMA d.o.o.

Teharje 7B

3000 Celje, Slovenia

The investment in the renovation of the website is co-financed by the European Regional Development Fund, the Ministry of Economic Development and Technology, and the public agency SPIRIT Slovenia.

BT-logo

EMA d.o.o.
Teharje 7B
3000 Celje, Slovenia

The renovation of the website is co-financed with the help of the European Regional Development Fund, the Ministry of Economic Development and Technology, and the public agency SPIRIT Slovenia.


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BT-logo

EMA d.o.o.
Teharje 7B
3000 Celje, Slovenia

The renovation of the website is co-financed with the help of the European Regional Development Fund, the Ministry of Economic Development and Technology, and the public agency SPIRIT Slovenia.

eu_sklad
eu_sklad
mgrt
spirit
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