Return Material Authorization (RMA)

This is a customer service tool used for product servicing and upgrade claims.


rmaTracker is used by distributors and business partners to execute product servicing and upgrade claims.  It enables 24/7 on-line claim status overview.

The procedure is simple and efficient:

  • Fill-in the RMA form and submit the claim.
  • You will be given a RMA number, to be used for item shipping.
  • You will be able to follow the status of your claim throughout the service or upgrade procedure.


Register here.
Login here.

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EMA Group

Teharje 7B,
3000 Celje,

T: + 386 3 428 48 00

F: + 386 3 428 48 24